1. General Information

These Terms & Conditions (“Terms”) govern your use of the veterinary services provided by Animal Health Vet Clinic (“we”, “us”, “our”) and your use of our website and related communication channels. By visiting our clinic, booking an appointment, or using this site, you agree to these Terms.

2. Veterinary Services & Medical Advice

• All diagnoses and treatments are based on information provided and clinical findings.
• Outcomes can vary; no specific result is guaranteed.
• Website content is for awareness and does not replace professional advice.

3. Emergencies & Critical Situations

• We may prioritize life-threatening cases.
• Delays in seeking treatment can affect prognosis; we are not liable for complications from late presentation.

4. Appointments & Cancellations

• Timings are approximate; delays may occur due to emergencies.
• Advance deposits may be required for surgeries/boarding and may be non-refundable.
• We reserve the right to reschedule due to unforeseen events.

5. Payments & Refunds

• Fees are due at the time of service.
• Refunds are generally not provided for performed services.

6. Governing Law

These Terms are intended to comply with applicable laws of the region in which our clinic operates.